One of the customer’s overhead door rollers somehow broke off completely, leaving an empty hub.
Since the hub was broken, our team had to replace it as well. They took the overhead door off its tracks, unscrewed the broken remains, and fastened in a brand new one along with a roller. After checking the other rollers for warning signs and oiling the tracks, they fit the door back on.
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* $29 service call - deducted from the service
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